Conclude vs Canny
Canny set the standard for public feedback boards. Conclude sits a layer higher — clustering raw evidence into themes, ranking what to ship, and pushing it into Linear with the loop closed back to voters.
Why teams move to Conclude
Canny is the established public-feedback board. Conclude is what comes next: a decision layer that turns the volume into the next five things to ship.
Side-by-side
Side-by-side reflects publicly available capabilities at the date below. Always verify current features on the competitor site before purchase. Last reviewed May 4, 2026.
Starting price
Cheapest plan with a working public feedback board.
Starter — flat, not per-seat
Plans scale with tracked users
Public feedback boards
Voting, statuses, and a public roadmap view.
AI theme clustering
Cluster raw feedback into themes using embeddings — not just tags.
OpenAI embeddings + GPT-4o
Verify on canny.io
Linear bi-directional sync
Status changes in Linear update feedback items and notify voters.
Verify on canny.io
Screen recording capture
Composite screen + camera + mic into a single WebM from the widget.
React SDK & vanilla widget
Verify on canny.io
Native React SDK
Shadow-DOM components that render inside the host app.
@conclude-fyi/react
Verify on canny.io
Event-triggered Moments
Ask a one-tap question right after a meaningful product action.
Verify on canny.io
Knowledge-base context
Surface related docs alongside themes via MCP-connected sources.
Verify on canny.io
Custom domain
Host the public board under your own subdomain or apex.
Pro plan and above
Verify current plan
Voter notifications
Email customers automatically when their request ships.
Where Conclude pulls ahead
Conclude clusters new feedback against everything you already have. By the time a request hits the board it is attached to its theme, the duplicates it merges with, the customers it affects, and the recommended next move.
Most boards push to Linear and forget. Conclude treats Linear as a peer system — feedback becomes a Linear issue with attached evidence, and Linear status changes flow back into the theme and email every voter when work ships.
A typed sentence is the worst way to describe friction. Conclude collects a screen recording with optional camera pip and mic narration, plus annotated screenshots, plus the page URL and product context — all from one widget.
Migration
Run them in parallel for two weeks. Drop the Conclude widget on a single high-traffic page, point new feedback at it, and let your team feel the difference between an inbox and a decision queue.
Questions
For teams whose primary use case is collecting customer feedback, surfacing themes, and shipping in Linear — yes. If your team relies on a specific Canny integration we have not built yet, run both in parallel and tell us what is missing at support@conclude.fyi.
Two things. (1) On every new feedback item, it generates an OpenAI embedding and merges duplicates into existing themes. (2) Every theme is summarised by GPT-4o with the customer context, urgency tone, and a recommended next action.
Yes. Public boards, voting, and roadmap views are built in. Custom domain support is included on the Pro plan.
Plans start at $9/month. See the pricing page for the current breakdown — we focus on what teams actually use rather than gating core feedback collection.
More comparisons
See how Conclude lines up against the rest of the space.
