Conclude vs Featurebase

Capture grew up. Decide too.

Featurebase made feedback collection cheap and clean. Conclude takes the next step — turning the stream into ranked themes, evidence-rich Linear issues, and a closed loop back to your voters.

Compares FeaturebaseLast reviewed May 4, 2026$9/mo to start

Why teams move to Conclude

Three reasons. No fluff.

Featurebase is the modern lightweight feedback suite. Conclude is what comes next: a decision layer that turns the volume into the next five things to ship.

From boards to decisions

Voting tells you what is loud. Conclude themes tell you what is repeated, urgent, and shippable — with the evidence to back it.

Built for engineering teams

Linear-first workflow, bi-directional status sync, and a React SDK that lives inside your app — not behind a script tag.

Evidence at capture

Screen recording with composited camera and mic, annotated screenshots, and event-triggered Moments — all built in.

Side-by-side

How they line up.

Side-by-side reflects publicly available capabilities at the date below. Always verify current features on the competitor site before purchase. Last reviewed May 4, 2026.

Capability
Conclude
Featurebase
  • Starting price

    Cheapest plan with a working public feedback board.

    $9/mo

    Starter — flat, not per-seat

    Verify on featurebase.app

    Per-seat tiers

  • Public boards & changelog

    Voting, statuses, public roadmap, and a changelog feed.

    Yes
    Yes
  • AI theme clustering

    Cluster raw feedback into themes using embeddings — not just tags.

    Built-in

    OpenAI embeddings + GPT-4o

    Verify on featurebase.app

  • Linear bi-directional sync

    Status changes in Linear update feedback items and notify voters.

    Built-in

    Verify on featurebase.app

  • Screen recording capture

    Composite screen + camera + mic into a single WebM from the widget.

    Built-in

    React SDK & vanilla widget

    Verify on featurebase.app

  • Native React SDK

    Shadow-DOM components that render inside the host app.

    Yes

    @conclude-fyi/react

    Verify on featurebase.app

  • Event-triggered Moments

    Ask a one-tap question right after a meaningful product action.

    Yes

    Verify on featurebase.app

  • Knowledge-base context

    Surface related docs alongside themes via MCP-connected sources.

    Yes

    Verify on featurebase.app

  • Custom domain

    Host the public board under your own subdomain or apex.

    Yes

    Pro plan and above

    Yes

    Verify current plan

  • Voter notifications

    Email customers automatically when their request ships.

    Yes
    Yes

Where Conclude pulls ahead

The three differences that matter.

01 · Theme intelligence

Stop sorting. Start shipping.

Featurebase keeps the inbox clean. Conclude takes the next step: every new piece of feedback joins a cluster the moment it arrives, with the duplicates, the affected accounts, and the urgency tone already attached.

  • Embeddings catch the same idea phrased five different ways
  • Themes summarise the why — not just the count
  • Top-5 ship recommendations with evidence packs ready for Linear
02 · Engineer-grade workflow

Lives where your team works.

Linear is the source of truth for engineering teams. Conclude is built around that — decisions become Linear issues with attached evidence, and Linear status changes round-trip back to the theme and the voters automatically.

  • Bi-directional sync — labels, status, priority on both sides
  • React SDK ships components, not a script tag — full DOM access
  • Webhook ingestion for any product event
03 · Native capture

Beyond the text box.

Most widgets give you a textarea. Conclude gives you a textarea, a screenshot, an annotated drawing layer, and a one-click screen recording — composited screen + camera + mic into a single WebM, with privacy masking baked in.

  • Composite recording engine (screen + cam pip + mic)
  • Native screenshot via html2canvas — no browser prompt
  • Default-mask password inputs; opt-in masking via data-attributes

Migration

Switching from Featurebase

Easiest path: install Conclude on a single product surface this afternoon and let it run alongside your existing Featurebase board for two weeks. The themes will surface on their own — you will know in days, not months.

  • Keep your Featurebase board running while you evaluate
  • Import existing posts as feedback items via CSV (contact support)
  • Move Linear issue creation to Conclude once the themes earn your trust

Questions

Common things people ask.

Is Conclude more expensive than Featurebase?

Plans start at $9/month. See the pricing page for the current breakdown — the AI features (theme clustering, insights, Linear sync) come as part of the standard plan, not as an upsell.

Do you have a free plan?

No free tier — plans start at $9/month. New workspaces include a 7-day Starter trial with no credit card required, so you can prove out the loop before billing kicks in.

Will Conclude work with my non-React app?

Yes. The vanilla IIFE widget works on any site — about 19 KB, drop in a single script tag. The React SDK is recommended for React apps because it gives you Shadow-DOM components and screenshot capture without a browser prompt.

What if my team uses Jira instead of Linear?

Linear is our deepest integration today. If you live in Jira, talk to us — bi-directional Jira sync is on the roadmap and we want to hear from teams who would adopt it.

More comparisons

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